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To assist you in navigating our site, we have provided the following map. If you are having difficulty in locating something on our site, please let us know!

Home
- Sign in
  - Password reset
- Sign up
- Contact us
- Information
  - General Policies
    - Acceptable use policy
    - Complaints Policy
    - Cookie Policy
    - Data Processing Agreement
    - Licence Agreement
    - Privacy Statement
    - Service Level Agreement
    - Terms of Service
  - HR Policies
    - Annual Leave Policy
    - Attendance and Absence Management Policy
    - Bribery Policy
    - Bullying and Harassment in the Workplace Policy
    - Dependants Leave Policy
    - Disciplinary and Grievance Policy
    - Employee Wellbeing Policy
    - Maternity and Paternity Policy
    - Whistle-blowing Policy
  - Operating Policies
    - Data Management Policy
    - Data Retention and Destruction Policy
    - IT Policy Framework
    - IT Security Policy
    - Safeguarding Policy
    - Web and Social Media Policy
  - About Blue Ring Digital Services Ltd
    - Our Brand Guidelines and Look & Style
    - Our History
    - Sustainability and the Environment
- Help & How To
  - Domain Names & Email Accounts
    - How do I create a new e-mail account for my domain?
    - How do I delete an e-mail account for my domain?
    - How do I make changes to an existing e-mail address on my domain?
    - What is DNS propagation?
  - Products & services
  - Browser Set-up
    - Enabling Cookies
    - Enabling Java Script
    - How do I enable Web Push Notifications in my browser
    - How to control cookies
    - How to delete cookies
    - Push Notification FAQs
    - Troubleshoot Push Notification Issues
  - E-mail client
    - E-mail set-up FAQs
    - How do I access my e-mail through a web browser?
    - How do I set-up an e-mail account in Apple Mail?
    - How do I set-up an e-mail account in Microsoft Outlook?
    - How do I set-up an e-mail account in the Microsoft Mail App?
    - How do I set-up an e-mail account on an Android phone?
    - How do I set-up an e-mail account on an iPad?
    - How do I set-up an e-mail account on an iPhone?
    - What is Autodiscover?
    - Where can I find my domain e-mail details and settings?
  - Getting Started
  - My account
    - How can I get a copy of the personal data you hold for me?
    - How do I authorise another user to access my ECHO WebBuilder?
    - How do I change my account Password?
    - How do I download a copy of my content?
    - How do I remove an authorised contacts' access to ECHO WebBuilder
    - How do I renew an authorised contacts' access to ECHO WebBuilder?
  - Pages
    - How do I configure the general Page Settings?
    - How do I create a new Page?
    - How do I create a Policy Page?
    - How do I delete a Page?
    - How do I edit a Page?
    - How do I include a page link in the website footer?
    - How do I schedule a Page to be published in the future?
    - How do I show selected images and videos in a Gallery on a Page?
    - What are Pages?
    - What are Parent and Child Pages?
    - What is a Featured Page?
    - What is a Policy Page?
  - Security & Passwords
    - Know who you are doing business with
    - Phishing, Pharming, Vishing, and Smishing
    - Protect Your Information
    - Safety essentials
    - Username and password best practices
  - Apps & Integrations
    - How do I create and manage a Xero Accounting invoice for an order?
    - How do I integrate with Facebook Commerce?
    - How do I integrate with Google Merchant Center?
    - How do I integrate with ShipStation?
    - How do I integrate with Xero Accounting?
  - About us
    - How do I edit the About Us section?
    - What is an About Us section?
  - Template & Identity
    - How do I add customised CSS rules to my website template?
    - How do I change template cover images?
    - How do I change the colours that are used on my selected template?
    - How do I change the Favicon used for my website?
    - How do I change the Fonts used on my website?
    - How do I change the logo on my website?
    - How do I change the personal/ business name of my website?
    - How do I change the template used for my website?
    - How do I customise the items in the footer of my website?
  - Call to action
    - How do I edit a pages Call to Action?
    - How do I edit the home page Call to Action?
    - What is a Call to Action?
  - Carousels
    - How do I create a new Carousel item?
    - How do I delete a Carousel item?
    - How do I edit a Carousel item?
    - What is a Carousel?
  - Ecommerce
    - How do I change how long products are marked as new?
    - How do I change the Default Currency used?
    - How do I configure units of measure used in my store?
    - How do I manage stock control settings?
    - How do I offer or stop multi-currency shopping and checkout?
    - How do I setup or disable a Low Order Fee?
    - How do I show prices without TAX prior to checkout?
    - What are Zones and which Countries are assigned to them?
  - Ecommerce - Coupon Options
    - How do I create and offer a Discount Coupon?
    - How do I delete a Discount Coupon?
    - How do I edit an existing Discount Coupon?
    - How do I view a Discount Coupons usage?
  - CRM - Customers
    - How do I anonymise a Customer?
    - How do I create a new Customer?
    - How do I create an additional address for a Customer?
    - How do I delete a Customers address?
    - How do I edit a Customers address?
    - How do I edit a Customers details?
    - How do I find a Customer?
    - How do I see communications that have been sent to a Customer?
    - How do I send a Push Notification to a Customer?
    - How do I send an e-mail to a Customer?
    - How do I update a Customers details?
    - How do I view a Customers previous orders?
    - The right to be forgotten FAQs
    - What information is altered when anonymising a Customer?
    - What information is retained when anonymising a Customer account?
  - CRM - Orders
    - How do I change an Orders Payment Status?
    - How do I change an Orders Status?
    - How do I change the Billing Address on an Order?
    - How do I change the Shipping Address on an Order?
    - How do I create a Packing Slip for an Order?
    - How do I find an Order?
  - Ecommerce - Payment Modules
    - How do I create a Stripe Publishable and Secret Key?
    - How do I create PayPal API signature credentials?
    - How do I setup the Cheque/ Money Order payment module?
    - How do I setup the Payment on Account payment module?
    - How do I setup the Payment on Delivery payment module?
    - How do I setup the PayPal payments module?
    - How do I setup the Stripe payment module?
    - How do I setup the Western Union payment module?
    - Where do I find my PayPal Merchant ID?
  - Ecommerce - Products
    - How do I add Product Options on a Product?
    - How do I create a new Product?
    - How do I create Special Pricing?
    - How do I delete a Product?
    - How do I make a Product downloadable?
    - How do I offer Quantity Discount Pricing on a Product?
    - How do I schedule a Product to be available in the future?
  - Ecommerce - Shipping Modules
    - How do I configure packaging weights for shipping?
    - How do I setup a shipping module?
  - Client/ Accreditation
    - How do I configure the general Client/ Accreditation settings?
    - How do I create a Client/ Accreditation item?
    - How do I delete a Client/ Accreditation item?
    - How do I edit a Client/ Accreditation item?
    - What is the Client/ Accreditation section?
    - When can I use another company's logo on my website?
  - FAQ's
    - How do I configure the general FAQ settings?
    - How do I create a new FAQ?
    - How do I delete a FAQ?
    - How do I edit a FAQ?
    - What is a FAQ section?
  - Google Search Engine
    - A guide to Google Search ranking systems
    - Google Search spam updates and your site
    - Google Search Update FAQ's
    - Google Search's core updates and your website
  - Ecommerce - Group Pricing
    - How do I change a Discount Pricing Group?
    - How do I create a Discount Pricing Group?
    - How do I remove a Discount Pricing Group?
  - Media
    - How do I access and use stock images and videos?
    - How do I add a Watermark to an uploaded image?
    - How do I change the compression used on an uploaded image?
    - How do I change the crop style on an uploaded image?
    - How do I configure the general home page Gallery section settings?
    - How do I delete an uploaded image or video?
    - How do I edit an uploaded image or video?
    - How do I enhance an uploaded image?
    - How do I rotate an uploaded image?
    - How do I set/ use an uploaded image or video
    - How do I upload a new image or video?
    - How do I use the Media screen?
    - Image sizes, formats & tools FAQ's
  - Meet the team
    - How do I configure the general Meet the Team settings?
    - How do I create a Team Member?
    - How do I delete a Team Member?
    - How do I edit a Team Member?
    - What is the Meet the Team section?
  - SEO & Marketing
    - How do I add a Google TAG to my website?
    - How do I add Meta Pixel to my website?
  - Insights & Reports
    - How do I download a copy of my Analytical Data?
    - How do I download a copy of my Customer Database?
    - How do I download a copy of my Newsletter Subscribers?
  - Reviews
    - How do I configure the general Review settings?
    - How do I create a new Review?
    - How do I delete a Review?
    - How do I edit a Review?
    - What is the Reviews sections?
  - Spotlight
    - How do I configure the general Spotlight settings?
    - How do I create a new Spotlight item?
    - How do I delete a Spotlight item?
    - How do I edit a Spotlight item?
    - What is a Spotlight?
  - Contact & Social details
    - How do I add, edit or remove my social platform links?
    - How do I edit the Contact details shown?
    - How do I edit the Contact Form?
    - How do I edit the Contact Us section?
- The Digital Newsroom
  - Google Search Core & Spam Update - October 2023
  - Google Search Core Update - November 2023
  - Googles Leaked Content Warehouse API Documentation
  - Leaked In-House Google Documents Spark SEO Frenzy
  - We've held our pricing for another year - 3 years in a row

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