How do I upload a new image or video?

To upload a new image or video, do the following:-

  1. First, unless you have already been directed to the  Media screen, tap or click  Media from the menu;
  2. Then tap or click the Upload a new image tab;
  3. Now complete the displayed fields:-
    • Title/ alt description - Enter a detailed description of the media item you are uploading. Try to keep this between 10 and 25 characters long. This is used by search engines (such as Google), as well as screen readers and will show in place of the media item if the visitors device is unable to show the media itself.
    • Show in home page gallery - Choose if this media item is to be shown in the home page Gallery section.
    • Media tag - This is optional, but including it will allow you to group similar images together. You can then select this Media tag on one of your Pages, where all media with the same tag will show in the Pages Gallery section. You can only enter 1 tag here. If you have used tags on other media items that you have created, they will be displayed below. Simply tap or click one of them to add it as a tag for this media item too. Tags are not to be confused with hashtags that are used on social platforms, or marketing campaign tags, like the ones in Google Tag Manager.
    • Image compression (will not run on videos) - Select if the image you are uploading should be compressed. Compression can dramatically decrease the images file size, without affecting the visible quality, which will help your website load faster for visitors. Generally, to improve your on page SEO you will want to leave this set to Yes.
    • File to upload (only '.jpg', '.jpeg', '.png', '.bmp', '.gif', '.webp' & '.mp4' file types are accepted) - Select the media item from your device that is to be uploaded. We only accept certain file types, which are currently JPG, JPEG, PNG, BMP, GIF, and WEBP for images, and MP4 for videos.
  4. Finally, tap or click Upload File.


If you were directed to the  Media (i.e. when setting a Featured image for a Page) once your image is uploaded it will be automatically set, and you will be redirected to the screen you were previously on before being directed to the  Media.


Uploaded image are automatically converted to 3 different sizes (desktop, tablet, and mobile) and are also converted to the popular and Google preferred WEBP file format for each size. This dramatically improves on page SEO by offering smaller image files for the device being used by your visitors. This is an automated process and managed by templates automatically, so there no manual configurations needed.