How do I set-up an e-mail account in Microsoft Outlook?

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Accepted Answer

To set up an e-mail account in Microsoft Outlook (2016 - 2021 & 365) desktop app do the following:-

First open Microsoft Outlook;
Then tap or click File;
Now tap or click Add Account;
In the pop-up box enter the email address for the account you wish to add, and then tap or click Connect;
- If you are directed to the advanced setup page complete the following:-
  1. Tap or click IMAP;
  2. Under Incoming mail set the following:-
    - Server: this must be set to mail.blue-ring.co.uk;
    - Port: this must be set to 993;
    - Encryption method: this should be set to SSL/TLS;
    - Check the box for Require logon using Secure Password Authentication (SPA).
  3. Under Outgoing mail set the following:-
    - Server: this must be set to mail.blue-ring.co.uk;
    - Port: this must be set to 465;
    - Encryption method: this should be set to SSL/TLS;
    - Check the box for Require logon using Secure Password Authentication (SPA).
  4. Now tap or click Next.
Now enter your mailbox password and then tap or click Connect;
- You may receive a Security Warning regarding the security certificate, tap or click Yes to continue.
Microsoft Outlook will take a few seconds to connect to your account, once done tap or click Done.

To set up an e-mail account in the Outlook (New) desktop app do the following:-

First open the Outlook (New) app;
Then enter enter the email address for the account you wish to add in the Suggested accounts field;
Then tap or click Continue;
Now enter your mailbox password in the IMAP/POP Password field;
Tap of click the Show more switch and complete the following:-
- IMAP Incoming Server: this must be set to mail.blue-ring.co.uk;
- IMAP Incoming Server Port: this must be set to 993;
- Secure connection type: this must be set to SSL / TLS (recommended);
- SMTP Username: this is your full e-mail address;
- SMTP Password: leave this field blank;
- SMTP Outgoing Server: this must be set to mail.blue-ring.co.uk;
- SMTP Outgoing Server Port: this must be set to 587;
- Secure connection type: this must be set to SSL / TLS (recommended);
Now tap or click Continue;
Then the Sync your IMAP account screen, tap or click Continue;
Then on the Microsoft respects your privacy screen, tap or click Next;
Now on the Getting better together screen, select your preferred optional data sharing setting and then tap or click Accept;
Finally, on the Powering your experiences screen, tap or click Continue;
Outlook with take a few seconds to connect your account and you will then de directed to your inbox.

To set up an e-mail account in Microsoft Outlook mobile app do the following:-

First open Microsoft Outlook;
Then tap the account icon in the top left corner;
Then tap the + icon in the left hand menu;
In the pop-up box tap Add an account;
Now enter the email address for the account you wish to add and the tap Continue;
In the pop-up box tap IMAP;
Then tap Advanced Settings and enter the following:-
1. Under IMAP Incoming Email Server set the following:-
  - IMAP Host Name: this must be set to mail.blue-ring.co.uk;
  - Port: this must be set to 993;
  - Security type: this should be set to SSL/TLS;
  - IMAP Username: this is your full e-mail address;
  - IMAP Password: this is your e-mail account password (this is case sensative);
2. Under SMTP Outgoing Email Server set the following:-
  - SMTP Host Name: this must be set to mail.blue-ring.co.uk;
  - Port: this must be set to 465;
  - Security type: this should be set to SSL/TLS;
  - SMTP Username: this is your full e-mail address;
  - SMTP Password: this is your e-mail account password (this is case sensative);
Now tap the tick in the top right hand corner;
Microsoft Outlook will take a few seconds to connect to your account, once done tap or click Done.

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