Where can I find my domain e-mail details and settings?

You can find your e-mail account details and settings under Mailboxes.

Here are the basic e-mail account settings:-

  • Username- this is your full e-mail address;
  • Password - this is your e-mail account password (this is case sensative);
  • Incoming Mail Server:-
    • IMAP Server - this must be set to mail.blue-ring.co.uk;
    • Port - this must be set to 993;
  • Outgoing Mail Server:-
    • SMTP Server - this must be set to mail.blue-ring.co.uk;
    • Use SSL - this must be set to On;
    • Authentication - this must be set to On or Password;
    • Port - this must be set to 465.

What is Autodiscover?

Autodiscover is a feature that we have enabled for our mail service, that allows you to setup your e-mail account by only supplying your e-mail address and password.

Because the autodiscover feature enabled, your e-mail client (such as Microsoft Outlook) should use your e-mail address and password to automatically detect the correct e-mail settings and complete the setup of your e-mail account, without you having to manually enter the rest of the settings.

If for any reason your settings are not automatically detected you will need to enter them manually, you can find your e-mail account settings under Mailboxes.

How do I set-up an e-mail account in Microsoft Outlook?

To set up an e-mail account in Microsoft Outlook do the following:-

  1. First open Microsoft Outlook;
  2. Then tap or click File;
  3. Now tap or click Account Settings and then tap or click Account Settings...;
  4. Under the E-mail tab tap or click New...;
  5. Now enter the requested information under E-mail Account and the tap or click Next;
  6. Microsoft Outlook will take a few secons to connect to your account, once done tap or click Finish.

How do I set-up an e-mail account in the Microsoft Mail App?

To set up an e-mail account in the Microsoft Mail App do the following:-

  1. First open the Microsoft Mail App;
  2. Then tap or click the Settings icon and then tap or click Manage Accounts;
  3. Now tap or click + Add Account;
  4. Tap or click Other account;
  5. Enter the requested information and then tap or click Sign in;
  6. The Microsoft Mail App will take a few seconds setting up your new account, once done tap or click Done.

How do I set-up an e-mail account in Apple Mail?

Note

This guide was created for the Mac OS 10.12.4 operating system, the steps below may be different on other versions of Mac OS.

 

To set up an e-mail account in Apple Mail do the following:-

  1. First open Apple Mail;
  2. Then click Mail;
  3. Now click Add Account;
  4. Select Other Mail Account... and then click Continue;
  5. Enter the requested information and then click Sign in;
    • You may recieve an error and be asked for further information, enter the additional information and click Sign in;
      • Account Type - this must be set to IMAP;
      • Incoming Mail Server - this must be set to mail.blue-ring.co.uk;
      • Outgoing Mail Server - this must be set to mail.blue-ring.co.uk;
  6. Make sure that Mail is selected and then click Done.

How do I set-up an e-mail account on an Android phone?

Note

This guide was created for the Android OS 9 (Pie) operating system, the steps below may be different on other versions of Android OS.

 
  1. First, from the home screen, find and then tap the Settings icon;
  2. Then scroll down and tap Accounts and backup;
  3. Then tap Accounts;
  4. Now scroll down and tap Add account;
  5. Tap Email;
  6. Now tap Other;
  7. Enter the requested information and then tap Manual setup and the tap IMAP account;
    • Email address - this is your full e-mail address;
    • Password - this is your e-mail account password (this is case sensative).
  8. Now complete the requested information and then tap Sign in to finish;
    • Account:-
      • Email address - this is your full e-mail address;
      • Username - this is your full e-mail address;
      • Password - this is your account password (this is case sensative).
    • Incoming server:-
      • IMAP server - this must be set to mail.blue-ring.co.uk;
      • Security type - this must be set to SSL;
      • Port - this must be 993.
    • Outgoing server:-
      • SMTP server - this must be set to mail.blue-ring.co.uk;
      • Security type - this must be set to SSL;
      • Port - this must be 465;
      • Require authentication to send emails - this must be turned on.
        • Username - this is your full e-mail address;
        • Password - this is your account password (this is case sensative).

How do I set-up an e-mail account on an iPhone?

Note

This guide was created for the iOS 11.2.6 operating system, the steps below may be different on other versions of iOS.

 

To set up an e-mail account on your iPhone do the following:-

  1. First, from the home screen, find and then tap the Settings icon;
  2. Then scroll down and tap Accounts & Passwords;
  3. Now tap Add Account;
  4. Now scroll down and tap Other;
  5. Then tap Add Mail Account;
  6. Enter the requested information and then tap Next;
    • Name - this is your name;
    • Email - this is your full e-mail address;
    • Password - this is your e-mail account password (this is case sensative);
    • Description - this will default to your e-mail address, but you can change this to anything you like.
  7. Ensure IMAP is selected and that your Name, Email & Description have been carried over;
  8. Now enter the requested information and then tap Next;
    • Incoming Mail Server:-
      • Host Name - this must be set to mail.blue-ring.co.uk;
      • User Name - this is your full e-mail address;
      • Password - this is your e-mail account password (this is case sensative);
    • Outgoing Mail Server:-
      • Host Name - this must be set to mail.blue-ring.co.uk;
      • User Name - this is your full e-mail address;
      • Password - this is your e-mail account password (this is case sensative);
      • Use SSL - this must be set to On;
      • Authentication - this must be set to Password;
      • Port - this must be 465.
  9. Now make sure that mail syncing is turned on (tap the toggle switch next to Mail to the on position);
  10. Finally tap Save.

How do I set-up an e-mail account on an iPad?

Note

This guide was created for the iOS 10.3.4 operating system, the steps below may be different on other versions of iOS.

 

To set up an e-mail account on your iPad do the following:-

  1. First, from the home screen, find and then tap the Settings icon;
  2. Then scroll down and tap Accounts & Passwords;
  3. Now tap Add Account...;
  4. Now scroll down and tap Other;
  5. Then tap Add Mail Account;
  6. Enter the requested information and then tap Next;
    • Name - this is your name;
    • Email - this is your full e-mail address;
    • Password - this is your e-mail account password (this is case sensative);
    • Description - this will default to your e-mail address, but you can change this to anything you like.
  7. Ensure IMAP is selected and that your Name, Email & Description have been carried over;
  8. Now scroll down and enter the requested information and then tap Next;
    • Incoming Mail Server:-
      • Host Name - this must be set to mail.blue-ring.co.uk;
      • User Name - this is your full e-mail address;
      • Password - this is your e-mail account password (this is case sensative);
    • Outgoing Mail Server:-
      • Host Name - this must be set to mail.blue-ring.co.uk;
      • User Name - this is your full e-mail address;
      • Password - this is your e-mail account password (this is case sensative);
      • Use SSL - this must be set to On;
      • Authentication - this must be set to Password;
      • Port - this must be 465.
  9. Now make sure that mail syncing is turned on (tap the toggle switch next to Mail to the on position);
  10. Finally tap Save.