How do I see communications that have been sent to a customer?
All communications sent to a customer, such as e-mails and push notifiactions, are recorded against their account. To view these do the following:-
- First open the customer account that you would like to view;
- To find out how to access a customers account see How do I find a customer?.
- Now tap of click the Communications tab. Here you will see a list of all communications sent to the customer. To view the full communication just tap or click it.