How do I delete an e-mail account for my domain?

To delete an e-mail account (mailbox) that has been created on your domain, do the following:-

  1. First tap or click  My account from the menu;
  2. Then tap or click the Active Product Settings tab;
  3. Then, under Domains & Mailboxes, tap or click the domain you want to create a new e-mail account (mailbox) for;
  4. Then, on the Mailbox Settings tab, tap or click the e-mail address (mailbox) that you want to change;
  5. Now tap or click Delete this mailbox.


The process cannot be undone and will permanently delete all e-mail contained within that account.  


The server will take a few minutes to process the deletion. If you already have other e-mail accounts (mailboxes) setup you will receive a 'Mailbox Updated' e-mail for each of them, as their storage allowance is updated when you delete e-mail accounts (mailboxes).