How do I change an Orders Status?

To edit an Orders status, do the following:- 

  1. First open the Order that you want to edit the status for;
  2. Then scroll to the bottom of the screen and tap or click Update order status/ history;
  3. Now update the following fields as needed:-
    • Order status - Select the current processing status for this order from the drop down list.
    • Payment status - Select the current payment status for this order.
    • Status comment - If applicable, enter a comment or note for the status.
    • Visible to customer? - Select if this status and comment should be visible to the customer. Seleting Yes here will also e-mail the customer with the status update, including the comments entered above.
  4. Finally tap or click Save Changes.