How do I edit the Contact Us section?

To edit the Contact Us section, do the following:-

  1. First tap or click  Contact & Social details from the menu;
  2. Then tap or click the Contact form tab;
  3. Now update the following fields:-
    • Display this section in menu's and on the home page - Select if the Contact Us section is to be displayed. If it is to be displayed, choose whether this will show on the home page and have a link in the menu, or if it will just show as a section on the home page.
    • Contact Form heading - Enter a short title to introduce your contact form (i.e. Send Us a Message). You should keep this less than 5 words long.
    • Contact Form subheading - You can include a subheading for the Contact Form, which will appear with the heading above. You should keep this less than 10 words long.
    • Contact form fields:-
      • Customer name input field label - Enter the label to be displayed on the input field, that will prompt your visitor to enter their name on the Contact Form.
      • E-mail address input field label - Enter the label to be displayed on the input field, that will prompt your visitor to enter their e-mail address on the Contact Form.
      • Other contact input field label - If you want to collect a contact number from your visitor, or something else, enter the label to be displayed on the input field, that will prompt your visitor to enter that information on the Contact Form. Leave this field blank to remove this field from the Contact Form.
      • E-mail subject line - Enter the subject line to be used when sending the Contact Form message.
      • Message input field label - Enter the label to be displayed on the input field, that will prompt your visitor to enter their message on the Contact Form.
      • Send button label - Enter the label to be displayed on the Contact Form send button, that will prompt your visitor to send their message.
    • Contact Form submission responses
      • E-mail sent success heading - Enter the heading to be displayed to your visitor when a Contact Form message has been successfully sent.
      • E-mail send error heading - Enter the heading to be displayed to your visitor when a Contact Form message could not be sent due to an error.
      • E-mail send error details - Enter additional details to be displayed to your visitor, with the heading above, when a Contact Form message could not be sent, prompting them to check their details.
      • E-mail send error (SPAM) heading - Enter the heading to be displayed to your visitor when a Contact Form message was not sent as the message has been flagged as SPAM.
      • E-mail send error (SPAM) details - Enter additional details to be displayed to your visitor, with the heading above, when a Contact Form message was not sent, because the contents of their message was flagged as SPAM.
    • Then tap or click Save Changes.
    • Now on the Contact options tab customise the following areas as needed:-
      • Contact Us section heading - This is the title that will be shown just above the Contact Us section on the home page, and will also be used as the menu link if you have chosen to enable that on the Contact Form tab. You should keep this less than 5 words long, and be sure to include at least 1 keyword to help boost your on page SEO.
      • Contact Us section subheading - You can include a subheading for the Contact Us section, which will appear with the heading above. You should keep this less than 10 words long, and be sure to include at least 1 keyword to help boost your on page SEO.
      • Telephone details:-
        • Phone number heading - Enter a short heading that will be used to introduce your telephone numbers (i.e. Call Us Now).
        • Main phone number - Enter the main telephone number for you or your business. Do not include the international dial code here.
        • Main phone number international code - Select the international dial code from the dropdown list for the number above.
        • Secondary phone number - If you have a another telephone number for you or your business enter that here. Do not include the international dial code.
        • Secondary phone number international code - Select the international dial code from the dropdown list for the number above.
      • Address details:-
        • Address heading - Enter a short heading to introduce your address (i.e. Visit us or Head Office).
        • Address line 1 - Enter the first line of your business address. Do not include your business name here.
        • Address line 2 - Enter the second line of your business address.
        • Address line 3 - Enter the third line of your business address.
        • Address line 4 - Enter the fourth line of your business address, this should be your post code.
      • E-mail details:-
        • E-mail heading - Enter a short heading to introduce your e-mail address (i.e. Drop us an e-mail).
        • E-mail address - Select the e-mail address to be displayed from the drop down box. You can only select an e-mail address for mailboxes that you have created on a connected domain.
      • Availability details:-
        • Opening times heading - Enter a heading to introduce your opening times (for example, Our Opening Times).
        • Opening times - Enter your opening times (i.e. Monday-Friday 8am-5pm & Saturday 9am-1pm).
    • Finally tap or click Save Changes.