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Help & How To

Life Ring

In the moment help and guidance is always at hand. If you see the little blue life ring icon () while using our platform tap, click, or hover over it for specific help and guidance - It will often speak to you too.

About us

An About Us section on your website is an opportunity to tell your brand’s story, share your vision, history, values, and achievements. This is where you build trust and credibility with customers and visitors.

What is an About Us section?

How do I edit the About Us section?

Browser Set-up

From time to time you may need to make some changes to your browser settings (i.e. clearing or enabling cookies), so we have a few guides to help with that.

How to control cookies

How to delete cookies

Enabling Java Script

Push Notification FAQs

Troubleshoot Push Notification Issues

How do I enable Web Push Notifications in my browser

Enabling Cookies

Call to action

A Call to Action (often referred to as CTA) is a concise prompt on your website, e-mail, or other content that encourages visitors to take a specific action and further engaging with your brand. To be impactful, a CTA should clearly communicate the benefits or outcomes of taking immediate action.

What is a Call to Action?

How do I edit the home page Call to Action?

How do I edit a pages Call to Action?

Carousels

A carousel (sometimes called a slider) is a visual component that displays content often in a slideshow-like manner. Carousels can "autoplay" or be navigated manually by users, if you create multiple carousel items, and can be an effective way of displaying multiple images & content in a single space.

  What is a Carousel?

  How do I create a new Carousel item?

  How do I edit a Carousel item?

  How do I delete a Carousel item?

Client/ Accreditation

Contact & Social details

Contact form, telephone numbers, address, opening times, and links to your social media platforms are easily added or removed - with no coding needed.

How do I edit the Contact Us section?

How do I edit the Contact details shown?

How do I add or edit my social platform links?

How do I edit the Contact Form?

Ecommerce - Coupon Options

Coupons (sometimes called discount codes) are great way to offer special discounts to groups or individuals as part of a promotion or as just a personal thank you.

How do I create and offer a Discount Coupon?

How do I edit an existing Discount Coupon?

How do I delete a Discount Coupon?

How do I view a Discount Coupons usage?

Ecommerce - Group Pricing

Discount Pricing Groups allows you to offer special discounts to selected customers, where a discount is automatically added to their order at checkout. This is useful if you have agreed with a customer that you will give them a set discount on your catalogue prices.

How do I create a Discount Pricing Group?

How do I change a Discount Pricing Group?

How do I remove a Discount Pricing Group?

Ecommerce - Products

Ecommerce - Shipping Modules

Shipping modules will automatically calculate the shipping costs based on the products weight, including any protective packaging, and can be based on fixed costs per item or table rates based on weight or ordered item count.

How do I configure packaging weights for shipping?

How do I setup a shipping module?

FAQ's

One of the most important sections on your website is the Frequently Asked Questions (FAQs). The best FAQ sections can convince new customers, close sales, and save you time answering repetitive questions.

How do I create a new FAQ?

How do I edit a FAQ?

How do I delete a FAQ?

How do I configure the general FAQ settings?

What is a FAQ section?

Meet the team

People do business with those that they know like and trust. A Meet the Team section helps visitors potential customers get to the point of knowing, liking and trusting you.

What is the Meet the Team section?

How do I create a Team Member?

How do I edit a Team Member?

How do I delete a Team Member?

How do I configure the general Meet the Team settings?

Reviews

Showing Reviews on your website is a great way to build trust an confidence with potentiate customers. Reviews can be positive or negative, and they can help potential customers make informed decisions about whether to use you, a product, or service.

What is the Reviews sections?

How do I create a new Review?

How do I edit a Review?

How do I delete a Review?

How do I configure the general Review settings?

Security & Passwords

Staying safe online is important, so we put together some guides to help make sense of the various things you can do to protect your personal details and finances, as well as things to watch out for.

Protect Your Information

Know who you are doing business with

Username and password best practices

Phishing, Pharming, Vishing, and Smishing

Safety essentials

Spotlight

A spotlight section on your website is a great way to highlight key bits of information or business offerings. Spotlight items can be linked to pages on your website or just displayed for information purposes.

  How do I create a new Spotlight item?

  How do I edit a Spotlight item?

  How do I delete a Spotlight item?

  What is a Spotlight?

  How do I configure the general Spotlight settings?

About Blue Ring Digital Services Ltd

Want to know more about us, our history and what we're doing? Then this is the place to look.

Our History

Sustainability and the Environment

Our Brand Guidelines and Look & Style

General Policies

Our General Policies provide clear guidelines on our relationship and form part of any contractual agreement with us.

Terms of Service

Privacy Statement

Licence Agreement

Cookie Policy

Complaints Policy

Acceptable use policy

Service Level Agreement

Data Processing Agreement

Operating Policies

Our Operating Policies for are meant for our employees only, and are used to set our general operating standards.

Data Retention and Destruction Policy

IT Security Policy

Data Management Policy

IT Policy Framework

Web and Social Media Policy

Safeguarding Policy